Delivery

Nationwide Delivery

Arrangements can be made for all of our furniture to be delivered anywhere in the mainland UK. We use a trusted local fully insured carrier service who deliver nationwide. They will liaise with you directly to arrange a suitable delivery date and time.

(If you are unsure of pricing to your location please get in touch and we will be happy to discuss further.)

All of our furniture lists a price for delivery in the item description, price depends on the size and weight of the piece of furniture.

Local Delivery

Local deliveries are made by us and include installation of any furniture requiring assembling. This is usually within Norfolk and Suffolk depending on location.

Collections

Collection can be made from Bayfield Hall Antiques & Interiors, Bayfield hall, Norfolk NR25 7JN or our workshops at Loddon, Norfolk NR14 6HD

Payment

You are able to place an order directly through our website. Payment can be made using debit card, credit card or PayPal. We can also take payment over the phone and BACS payment is also available.

If you require delivery for your item please make a note of the carriage cost in the item description and simply add this to the 'Delivery Cost' field when checking out. If you intend to collect the item please leave the 'Delivery Cost' field blank.

Returns

If when the item arrives you feel that it is not as described then you may hand the item back to the carriers and they will return the item to us. You will then be refunded the cost of the item minus the original shipping cost. This option can only be done at the moment of delivery.

If you decide after the delivery day that you would like to return the item, the buyer is responsible for any shipping costs incurred getting the item back to us. Once received we will refund the cost of the item back to you minus any shipping costs. (Available for up to 7 days after the day of delivery)

We try our very best to make sure you are happy with the item and know exactly what to expect when shipping items to you so if you have any concerns please don't hesitate to contact us before the delivery date and we will be happy to help in any way we can.